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Pharma-EU User Testing of PILs

Our experience with user testing began on 10th November 2005, the beginning of the requirement. Pharma-EU methodology conforms to all regulatory agencies’ criteria and is validated. All tests are guaranteed to be accepted.

PIL user testingPharma-EU PIL User Testing Services

  • User readability testing and consultation with patients about the package information leaflet is performed with the most up to date guidance. The MHRA has taken the lead in reforming PILs and will require all PILs to be user tested by July of 2008.
  • Our user tests are validated by BfarM, MHRA, MEB, NAM, SUKL, DKMA, Ravamiamet, Agmed, ISS, NIZP, SUKL(Slovakia) and the MPA.
  • Our tests are conducted with strict quality control measures by medical professionals and offered at a competitive rate.
  • We can perform readability testing of PILs in English, German, French, Swedish and Czech. All reports are in English, ready for submission.
  • Our methodology for user testing is validated by EU national agencies, as well as EMEA.
  • We use EPFIA’s guidelines as the base for our methodology, which was developed with guidance from MEB, SUKL and the MHRA.
  • Our tests are performed in the UK, Germany, Czech Republic, Sweden and Poland. The highest measures of quality control ensures valid test results.
  • The end result if a high quality Package Information Leaflet.

Pharma-EU PIL User Test Methodology Involves:

  • Review of the PIL and suggested revisions. The PIL is reviewed by an experienced PIL writer and test administrator. This is to ensure the PIL is most likely to pass a user test and complies with current guidelines.
  • Creation of Questionnaire.
  • Recruitment of target-group participants who might be likely to be users of the medication in question. Twenty-five participants are recruited to suit the widest range of demographics available and who are considered to be within the target group. Participant selection is based upon criteria complying with the guidance of the MHRA, to ensure valid test results. Participants selected are, wherever possible, people who do not use written documentation at work, are not over-educated (the maximum education of a participant is 4 years of University) and who admit to having had difficulty with PILs in the past . Participants are excluded from the test if they work in medical, pharmaceutical or media industries.
  • A preliminary round of testing is performed to identify possible major problems with the PIL that should be addressed before the testing.
  • 1st round testing is performed with 10 participants.
  • 1st round results are analyzed and reviewed for quality.
  • Any revisions to the PIL are suggested to the MA holder
  • 2nd round testing is performed with 10 participants
  • If the PIL achieves a satisfactory test result based on the 2nd round testing, the final report is created in English, ready for submission to the authorities. If the PIL does not achieve a satisfactory result, 3rd round testing may be necessary.
  • Creation of the final report, ready for submission
  • Bridging results of tests to cover multiple products

Quality Control

  • Pharma-EU Interviews are performed by trained medical professionals.
  • All interviews are recorded and checked for accuracy.
  • All data is crosschecked by a qualified person.
  • Statistical Analysis is performed using Macros.
  • All reports are validated and signed off and on by 2 regulatory affairs professionals to ensure acceptance by authorities.
  • Our Readability User Tests are guaranteed through to the first marketing authorization and we are available for immediate comments for the life of the test.
  • Our reporting criteria is validated by EMEA and the MHRA.

Please contact us for more information.

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